September 17, 2024
FeaturedHotel Investment TodayInterview
As owners ourselves, we understand the challenges and needs that come with operating a successful property and we will provide you with the tools necessary to help you maximize your hotel’s performance
Since its founding, Sonesta has built, owned, managed and designed hotels throughout the world. Our direction has remained the same: to provide our guests an authentic quality experience and treat all who walk through our doors with integrity.
With 1,100 locations across eight countries on three continents, Sonesta is one of the largest and fastest-growing companies in the industry. For over 80 years, we have been mastering the art of hospitality and understand the nuances of operations across multiple market segments.
Our portfolio of well-recognized and differentiated brands is in every lodging segment travelers and owners demand. From award-winning economy to upscale boutique, we have a brand that will meet your needs and help you stand out in each market.
A people-centric focus is at the core of who we are. As owners ourselves, we understand the value of open communications, simplicity and flexibility. When you join the Sonesta family, you’ll enjoy a friendly, seamless franchising process from a company that always puts you first.
Our growth strategy is rooted in our seamless conversion processes, clear product differentiation, and defined market segmentation. Through these three core pillars, we enable rapid scalability, and truly turnkey growth and ease of market entry for our owners.
We know that great experiences are more important than great savings, but that doesn’t mean we don’t offer both. Data shows that is costs a business about 5-10 times more to acquire a new customer than it does to sell an existing one. We also know that loyal customers spend, on average, 67% more than first-time customers, making their loyalty key to successful business.
Award Winning Guest Satisfaction
Americas Best Value Inn was ranked #1 in Guest Satisfaction* among Economy Hotel brands according to the J.D. Power 2023 North America Hotel Guest Satisfaction Index (NAGSI) Study. This recognition specifically highlights Americas Best Value Inn as the leader in three out of the five study factors: Guest Room, Value for Price, and Communications and Connectivity.